Automated Ticket Generation
Review what’s happening instantly
Tickets are generated automatically and in real-time. Supervisors evaluate each ticket and either close immediately or begin work on corrective actions. You can require a reason to close the ticket so that you know a supervisor has reviewed the data.
Assigned to me
Understand what I need to do.
Staff can quickly understand what is assigned to them by simply selecting the “Assigned to me” option.
Assign Action Items
Understand who is on it
If a ticket requires action items, the supervisor assigned to the ticket can create them, assign them and set a due date for each. Each assignee will receive an email automatically with a link to the ticket.
Keep the ball rolling
Understand relative due date status at a glance and receive alerts when a ticket is overdue.
Workflow Ticketing Features
Find what you are looking for easily. Search for a keyword. Filter by category and date range. Sort columns.
“Weever is very fast and very efficient. Everything just works and flows. It’s really nice to work with. I love it.”