Meet the Team
Meghan Holding
Project Manager
Saera Jean
Manager of Customer Success
Andrew Leite
Customer Success Specialist
Wiktoria Zdunek
Customer Success Specialist
Juliette Kelly
Customer Success Specialist
Andy Pritchard
Implementation Specialist
We take pride in providing exceptional customer service to all of our customers, which is reflected in our industry-leading approval rating.
"Meghan did a fantastic job! She gave us a lot of great guidance to help us develop and refine the process on our end. Really enjoying our partnership with Weever so far."
"Chris has been incredibly helpful, and responsive to questions"
"Easy to use. Clear instruction."
"Great clarity in the content presentation!"
"... very complete and thorough."
"It was very informative. Lots of the apps functions were discussed and demonstrated. It will be nice to get hands on the app to start "driving" ourselves and to have the meeting recorded for us to access again as needed will also be very helpful."
"Meghan has been a tremendous help and trooper for our team throughout this discovery process. Prior to Meghan, Chris also helped us feel at home with Weever. We are excited and cannot wait to push the platform / form into action. Thank you!"
"Everyone has been extremely helpful and friendly. The system seems intuitive but 'tips and tricks' are freely shared."
"Quick and professional problem solving."
"Great follow up until issue was resolved."
"Issue was resolved quickly with two follow-up e-mails to verify it was resolved."
"Meghan followed up and made sure the problem was resolved. For me ... great service is often delivered through timely follow up!"
"Meghan followed up and made sure the problem was resolved. For me ... great service is often delivered through timely follow up!"
"Andrew was quick to respond and when the troubleshooting we tried did not work, he was quick to escalate it and get the problem resolved."
"Excellent service and very quick to get issues resolved."
"Meghan is always fantastic to work with! She responds quickly and is more than willing to help! When an issue then goes to a help ticket, it is resolved quickly."
"Juliette was a huge help in solving my Power BI issue. Fantastic customer support."
"Issue was resolved quickly with two follow-up e-mails to verify it was resolved."
"Support team didn't question my technical ability or blame something on my end, they looked into the problem and resolved it quickly. Very pleased. Thank you!"
"... smooth and responsive ..."
"Everyone has been extremely helpful and friendly. The system seems intuitive but 'tips and tricks' are freely shared."
"I only had to ask one time."
"Support team didn't question my technical ability or blame something on my end, they looked into the problem and resolved it quickly. Very pleased. Thank you"
"Quick to respond. Quick to resolve."
Lightning Fast Responses
Whether you have a question, need technical support, or are seeking guidance on optimizing your operations by using Weever, our team is always just an email away.
Support with a Human Connection
Dedicated contact. No bots or canned responses! We are here to learn your operations, and use our expertise to find the perfect solution for you.
Your Partner for Regional Standards
We help our customers standardize their operations across their organization so they can enhance visibility and ensure their regional standards are met.
Resources Galore
We have an ever-growing knowledge base to help you learn Weever features, best practices, training videos, and tips and tricks!
Proven Rollout Methodology
Ensure a successful implementation by leveraging our experience and proven methodology.
We’ve helped our clients of all technical abilities convert their operations to digital with Weever. We know exactly how to deploy Weever in a facility and we will make sure your site is a success as well! Our team has expertise in safety programs, autonomous maintenance, defects, 5S audits, sanitation, and more!
"The onboarding process went exactly as it was explained to us how it would go. The timeliness of responses to our questions, the support provided during that time, along with the ease of using the system."
Jeffrey Araujo, Plant Manager
JERA Americas
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In just 30 minutes you will learn about customizing and using forms, workflow automation, reviewing reports, and sharing data with other business systems.