CASE STUDY

Unlocking Efficiency and Cutting Quality Check Time by 400%

Smarter Quality Checks, Smoother Operations: A Customer Success Story

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Customer: Unlocking Efficiency and Cutting Quality Check Time by 400%

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Executive Summary

  • Our Customer operates a "lighthouse" facility, tasked with trialing new innovations and establishing best practices for other locations.
  • Facing challenges with startup and quality check paperwork, the facility sought a solution to streamline these processes.
  • They adopted Weever Process, an FDA-compliant software platform, to digitize their quality checks.

This report outlines the facility’s experience, including the initial challenges, implementation process, key learnings, and results.

Challenges

Before implementing Weever Process, the facility faced several issues with their paper-based quality checks:

  • Time-Consuming Checks: Each quality check took 5-7 minutes, leading to an average of 50 hours spent daily across all shifts.
  • Missed or Delayed Checks: There were no safeguards to ensure checks were completed on time, which could impact compliance and continuous improvement.
  • Document Management Costs: Quality records required storage for up to six years, leading to significant expenses.
  • Legibility and Accuracy Issues: Handwritten forms often contained errors, leading to additional review time and potential compliance risks.
  • Resistance to Digitization: While other Weever products were in use, associates were initially hesitant about transitioning to digital forms for continuous data capture.

Implementation

The facility took a structured approach to the rollout of Weever Process:

  • Building a Business Case: Stakeholders collaborated on a proposal outlining resource needs, timeline, and expected outcomes.
  • Digitizing Forms and Processes: The team created digital versions of their quality forms, incorporating features such as:
    • Photo capture for streamlined data entry
    • Digital signatures for FDA compliance
    • Automated calculations to reduce errors
  • Trial and Feedback Loop: The team initially ran both paper and digital checks in parallel for two weeks to ensure accuracy.
    • During this phase, improvements were made based on associate feedback.
  • Scaling the Implementation: Following a successful trial, the facility expanded Weever Process across multiple production lines.
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Results

The digital transformation delivered measurable benefits, including:

  • 400% Faster Quality Checks: Time per check reduced from 5-7 minutes to 1-2 minutes, saving 4-5 hours per line per day.
  • Zero PCQI Holds: Previously, 1-2 PCQI Holds occurred per period, potentially costing over $200K annually. Since implementation, there have been none.
  • Improved Quality Team Efficiency: Paperwork review time was reduced by 30-40 minutes per shift, freeing up 1.5-2 hours daily for value-added activities.
  • Enhanced Data Accuracy & Compliance: The facility eliminated issues with illegible or incomplete records, ensuring all documentation met regulatory standards.
  • Streamlined Audit Readiness: Quality managers could instantly access accurate historical records, reducing audit preparation time.

Key Learnings

  • Start Small and Iterate: Beginning with a single production line allowed for process optimization before scaling.
  • Stakeholder Involvement is Critical: Engaging Continuous Improvement and Quality teams early helped ensure a smooth transition.
  • Associate Champions Drive Adoption: Identifying an influential team member to advocate for the new system was key to overcoming resistance.

After successfully rolling out Weever Process on an initial production line, the facility is expanding adoption across additional lines and products. With increased efficiency, cost savings, and improved compliance, this digital transformation has proven to be a significant advancement for Our Customer’s operations.

Explore Our Case Studies

Customer: 6 million accident-free work hours and counting.

Royal Canin reinvigorates faltering Abnormality Reporting Program with Weever.

Mars Fort Smith: Transforming Autonomous Maintenance with Weever

Mars Wrigley: Digital Transformation in Associate Recognition

Jera Americas: Transforming Safety Observations with Weever

Mars Wrigleys’ Waco Plant’s Digital Transformation with Weever

"Having cloud-based forms on devices around the facility makes them so much more accessible, which makes it painless for operators to quickly provide a report."

Johanna Velez, VP Quality Assurance

Johanna Velez
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"Weever is really user friendly and will have a massive positive impact on our operations and training team."

Mel Cadle - Op Ex Lead Process Engineer

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"It's shifted our safety culture because now we are much more focused on what we should be looking at."

Kody Crossen, Operations Manager of EHS

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